FAQs

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Frequently Asked Questions

What payment methods do you accept? ▼

We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard), UPI, and online banking. We also offer Cash on Delivery (COD) for select locations.

How do I track my order? ▼

Once your order is shipped, you will receive an email with a tracking number and a link to track your package. You can also log in to your account on our website and check the status of your order in the "My Orders" section.

What is your return and exchange policy? ▼

We offer a hassle-free return and exchange policy. If you're not satisfied with your purchase, you can return or exchange the product within 7 days of delivery. Please ensure the item is unused and in its original packaging. For detailed instructions, visit our Return Policy page.

How can I contact customer support? ▼

You can reach our customer support team via email at care@laavanphere.co.in. We're available Monday to Saturday from 10 AM to 6 PM. You can also fill out your query on the contact form on our contact information page.